| Essentials of Healthcare Quality Management
Benefits and Added Value
This module is designed for healthcare service providers
and managers who are new to Quality Management. Participants will
learn how to identify opportunities for improvement and plan a quality
improvement project at the facility level. This module specifically
aims at:
- Define the principals of quality improvement
- Identify a quality improvement opportunity at the facility
- Develop a plan for beginning a quality improvement initiative
- Incorporates the principles of Quality Management
- Applies a flexible approach to quality improvement methodology
- Uses various quality improvement tools and techniques
Structure
This program will be conducted over five sessions, five
hours per session, i.e. 25 hours. It will cover the following topics
and issues:
- Principles of management conducive to improving quality
- The certification , ISO and the Accreditation systems
- Systems view of the organization
- Quality improvement tools
- The quality 14 points of Deming
- The Six Sigma
- Measurement using quantitative and qualitative data, common
cause and special cause variation
- Planning for quality improvement
Target Participants
This program is targeting the potential professional and
senior level executives in healthcare institutions, in order to
engage them in a brainstorming experience about contemporary management
applications in the field of healthcare.
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