| Conflict Resolution
and Crises Management
Benefits and Added Value
This module aims at helping the managers become more
proactive in dealing with managerial problems and crises situations.
As conflicts are part of everyday business, it becomes essential
for modern managers to equip themselves with approach and model
to be more ready and flexible in meeting such challenges.
Structure
This program will be conducted over five sessions, five
hours per session, i.e. 25 hours. It will cover the following topics
and issues:
- Sources of potential conflicts
- Assigning roles in crises situations
- Contingency plans
- Constructive management of conflicts
- Approaches for minimizing damage and recovering from crises
- Integrating and maximizing efforts in crises situations
Target Participants
This program is targeting the potential senior level
executives in different departments, in order to develop their
managerial skills and engage them in a brainstorming experience
about effective conflict resolution and crises management.
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